SureFix Plumbers ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, submit forms, or request plumbing services.

1. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us when contacting us or booking a service, including:

• Name

• Phone number

• Email address

• Service address / Property location

• Details regarding your plumbing service request or inspection

2. HOW WE USE YOUR INFORMATION

We use the information we collect strictly to:

• Schedule and perform plumbing inspections, repairs, and installations.

• Send booking confirmations, technician status updates, and service invoices/reports.

• Communicate with you regarding customer service inquiries or follow-ups.

• Improve our website functionality and service offerings.

3. INFORMATION SHARING & PROTECTION

We do not sell, rent, or trade your personal information to third parties. We may share your information only with trusted third-party service providers (such as scheduling software, payment processors, or website hosting platforms) strictly necessary to run our business operations. We implement appropriate physical and digital security measures to keep your data safe.

4. COOKIES & TRACKING

Our website may use standard cookies and tracking pixels (such as Google Analytics or Meta/Nextdoor tracking pixels) to analyze website traffic and improve our advertising campaigns. You can disable cookies at any time through your browser settings.

5. YOUR RIGHTS & CONTACT INFORMATION

You may request to view, update, or delete your personal information at any time. If you have questions regarding this Privacy Policy, please contact us at:

SureFix Plumbers Inc

License No. 1134329

Email: contact@surefixplumbers.com

Phone: 818-209-7900